WILSON, Nicholas.
THE IMPACT OF SERVICE QUALITY AND BRAND IMAGE TOWARD CUSTOMER LOYALTY IN THE INDONESIAN AIRLINES INDUSTRY.
Jurnal Manajemen Indonesia, [S.l.], v. 18, n. 3, p. 222-234, jan. 2019.
ISSN 2502-3713.
Available at: <//journals.telkomuniversity.ac.id/ijm/article/view/1734>. Date accessed: 25 apr. 2024.
doi: https://doi.org/10.25124/jmi.v18i3.1734.