ALFAJRI, M. Raka. PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS PELANGGAN APLIKASI PEMESANAN TIKET. Business Journal : Jurnal Bisnis Dan Sosial, [S. l.], v. 6, n. 2, p. 67–80, 2022. DOI: 10.25124/businessjournal.v6i2.4710. Disponível em: https://journals.telkomuniversity.ac.id/business/article/view/4710. Acesso em: 20 feb. 2026.