[1]
Indah Indri Arti and Muhamad Awiet Wiedanto Prasetyo 2026. Analisis Pengaruh E-Costumer Relationship Management Terhadap E-Satisfaction dan E-Loyalty Pengguna Access by KAI. Governance IT Adoption and Technology Advance. 1, 2 (Jun. 2026), 28–37. DOI:https://doi.org/10.25124/govita.v1i2.11435.