Ulkhaq, M., 		Pandiangan, S., 		Tarigan, E., 		Silalahi, A., & 		Lumbantobing, S.
(2021).
 Assessing Customer Satisfaction: A Case in Logistics Service Company.
<em>Jurnal Manajemen Indonesia, 21</em>(2), 141-151.
doi:10.25124/jmi.v21i2.2662