FAUZIYYAH, Salma; 						KHUSNA, khanifatul.
 Implementation Of Customer Relationship Management In Order To Build Customer Satisfaction And Loyalty.
<strong>Jurnal Manajemen Indonesia</strong>, [S.l.], v. 22, n. 1, p. 13 - 22, apr. 2022.
ISSN 2502-3713.
Available at: &lt;<a href="//journals.telkomuniversity.ac.id/ijm/article/view/2802" target="_new">//journals.telkomuniversity.ac.id/ijm/article/view/2802</a>&gt;. Date accessed: 17 apr. 2024.
doi: <a href="https://doi.org/10.25124/jmi.v22i1.2802">https://doi.org/10.25124/jmi.v22i1.2802</a>.