RAMADHANTI, Alya Rysda et al.
 Determining  Customer Relationship Management Strategy With Customer Personality Analysis Using Ontology Model Approach.
<strong>Jurnal Manajemen Indonesia</strong>, [S.l.], v. 20, n. 2, p. 83-94, aug. 2020.
ISSN 2502-3713.
Available at: &lt;<a href="//journals.telkomuniversity.ac.id/ijm/article/view/3196" target="_new">//journals.telkomuniversity.ac.id/ijm/article/view/3196</a>&gt;. Date accessed: 23 apr. 2024.
doi: <a href="https://doi.org/10.25124/jmi.v20i2.3196">https://doi.org/10.25124/jmi.v20i2.3196</a>.