., Minrohayati; 						HARSASI, Meirani; 						PUJIASTUTI, Sri Lestari.
 PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN PADA TOKO BUKU ONLINE UNIVERSITAS TEBUKA.
<strong>Jurnal Manajemen Indonesia</strong>, [S.l.], v. 16, n. 3, p. 155-162, mar. 2017.
ISSN 2502-3713.
Available at: &lt;<a href="//journals.telkomuniversity.ac.id/ijm/article/view/332" target="_new">//journals.telkomuniversity.ac.id/ijm/article/view/332</a>&gt;. Date accessed: 02 may 2024.
doi: <a href="https://doi.org/10.25124/jmi.v16i3.332">https://doi.org/10.25124/jmi.v16i3.332</a>.