DJATMIKO, Tjahjono; SABRINA, Carisshya Habibah.
PENGARUH EMPHATY, ASSURANCE DAN RESPONSIVENESS TERHADAP KEPUASAN NASABAH PT. PRUDENTIAL LIFE ASSURANCE BANDUNG.
Jurnal Manajemen Indonesia, [S.l.], v. 15, n. 2, p. 169-178, apr. 2017.
ISSN 2502-3713.
Available at: <//journals.telkomuniversity.ac.id/ijm/article/view/712>. Date accessed: 18 apr. 2024.
doi: https://doi.org/10.25124/jmi.v15i2.712.