SUGIAT, Maria; 						SUDIRMAN, Acai.
 Model Analysis of the Mediation Effect of Customer Satisfaction on Customer Loyalty in Mitratel Companies: The Role of CRM and Company Reputation as Predictors.
<strong>Jurnal Manajemen Indonesia</strong>, [S.l.], v. 24, n. 1, p. 105-120, apr. 2024.
ISSN 2502-3713.
Available at: &lt;<a href="//journals.telkomuniversity.ac.id/ijm/article/view/7353" target="_new">//journals.telkomuniversity.ac.id/ijm/article/view/7353</a>&gt;. Date accessed: 03 july 2024.
doi: <a href="https://doi.org/10.25124/jmi.v24i1.7353">https://doi.org/10.25124/jmi.v24i1.7353</a>.