WILSON, Nicholas. THE IMPACT OF SERVICE QUALITY AND BRAND IMAGE TOWARD CUSTOMER LOYALTY IN THE INDONESIAN AIRLINES INDUSTRY. Jurnal Manajemen Indonesia, [S. l.], v. 18, n. 3, p. 222–234, 2019. DOI: 10.25124/jmi.v18i3.1734. Disponível em: https://journals.telkomuniversity.ac.id/ijm/article/view/1734. Acesso em: 13 mar. 2025.