KUSUMAWARDANI, Kunthi A.; HASTAYANTI, Saras Asa. Predicting the Effects of Perceived Service Quality and Logistics Service Innovation on Repurchase Intention of Instant Courier Services through Customer Satisfaction and Trust. Jurnal Manajemen Indonesia, [S. l.], v. 20, n. 3, p. 177–193, 2020. DOI: 10.25124/jmi.v20i3.3515. Disponível em: https://journals.telkomuniversity.ac.id/ijm/article/view/3515. Acesso em: 9 jul. 2025.