TJ, Hery Winoto; TANURAHARJO, Hans Harischandra. The Effect Of Online Learning Service Quality On Student Satisfaction During COVID19 Pandemic In 2020. Jurnal Manajemen Indonesia, [S. l.], v. 20, n. 3, p. 240–251, 2020. DOI: 10.25124/jmi.v20i3.3520. Disponível em: https://journals.telkomuniversity.ac.id/ijm/article/view/3520. Acesso em: 23 feb. 2025.