HIKAM, Muhammad Naufal; CHRISTIN, Maylanny. AKTIVITAS CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DALAM MEMPERTAHANKAN LOYALITAS CUSTOMER PADA PT. MITSUBISHI NUSANTARA BERLIAN MOTOR CIBUBUR. Journal of Communication, Business and Social Science (JCOBS), [S. l.], v. 2, n. 1, p. 10–15, 2024. DOI: 10.25124/jcobs.v2i1.7975. Disponível em: https://journals.telkomuniversity.ac.id/jcobs/article/view/7975. Acesso em: 27 feb. 2026.