RIDHO PRAMUDITA; RATIH HENDAYANI. PENGARUH TOTAL QUALITY MANAGEMENT TERHADAP SUSTAINABILITY PERUSAHAAN SEKTOR PUBLIK DENGAN MEDIATING INOVASI LAYANAN PADA BPJS KESEHATAN KANTOR CABANG BANDUNG. Journal of Indonesia Business Research (JIBR), [S. l.], v. 2, n. 2, 2025. DOI: 10.25124/jibr.v2i2.8394. Disponível em: https://journals.telkomuniversity.ac.id/jibr/article/view/8394. Acesso em: 26 feb. 2026.