MUHAMMAD AEKHEL SISWOYO PUTRA; AZIZ, Anton Mulyono. Pengaruh Penerapan Total Quality Management Terhadap Kualitas Pelayanan Rumah Sakit Pondok Indah – Pondok Indah . Journal of Indonesia Business Research (JIBR), [S. l.], v. 2, n. 2, 2025. DOI: 10.25124/jibr.v3i1.9684. Disponível em: https://journals.telkomuniversity.ac.id/jibr/article/view/9684. Acesso em: 20 apr. 2026.