KUSWANDI, Shafira Rahmahwati; 						TANTRA, Tarandhika.
 Pengaruh E-commerce Innovation dan E-service Quality Terhadap Customer Satisfaction dan Loyalty pada Pengguna Aplikasi Shopee.
<strong>Journal of Indonesia Business Research (JIBR)</strong>, [S.l.], v. 2, n. 1, p. 31–37, june 2024.
ISSN 2567-7594.
Available at: &lt;<a href="//journals.telkomuniversity.ac.id/jibr/article/view/7449" target="_new">//journals.telkomuniversity.ac.id/jibr/article/view/7449</a>&gt;. Date accessed: 03 july 2024.
doi: <a href="https://doi.org/10.25124/jibr.v2i1.7449">https://doi.org/10.25124/jibr.v2i1.7449</a>.