Pengaruh E-WOM pada Media Sosial YouTube terhadap Brand Attitude dan Purchase Intention pada Toyota All New Avanza
Studi Kasus di Kota Bandung
DOI:
https://doi.org/10.25124/jibr.v1i1.6452Kata Kunci:
electronic word of mouth, brand attitude, purchase intentionAbstrak
ak Penelitian ini bertujuan untuk menyelidiki bagaimana pengaruh electronic word of mouth dari video review Toyota All New Avanza pada media sosial Youtube tersebut dengan brand attitude dan purchase intention. Metode kuantitaif digunakan untuk menguji hubungan sebab-akibat dari variabel-variabel yang membentuk model persamaan sturktural. Survei dengan lima skala likert digunakan dalam pengumpulan data primer. Convenience Sampling dengan teknik non-probability sampling digunakan dalam mengumpulkan 350 responden dengan menyebarkan kuesioner secara online kepada masyarakat yang tertarik membeli Toyota All New Avanza terutama di kota Bandung. Hasil penelitian menyatakan bahwa electronic word of mouth berpengaruh signifikan terhadap brand attitude, electronic word of mouth juga berpengaruh teradap purchase intention, dan brand attitude juga dapat berpengaruh signifikan terhadap purchase intention
Unduhan
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Authors who publish in this journal agree to the following rules:
- Authors retain copyright and give the journal the right of first publication, with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors may enter separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., posting it to an institutional repository or publishing it in a book), with attribution to the journal's initial publication.
- Authors are permitted and recommended to post their work online (such as in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges as well as earlier and greater citation of published work.